Subprocessor List
NetaMate uses a limited set of infrastructure and security providers to operate and protect its services. This list identifies providers that may process Customer Data on NetaMate's behalf.
We choose providers for operational need, not advertising. NetaMate does not authorize subprocessors to sell Customer Data or use it for their own targeted advertising.
1. About this list
A subprocessor is a third-party provider engaged by NetaMate that may process Customer Personal Data to help deliver a NetaMate service. Not every listed provider is used for every customer or product.
The exact processing location can depend on the service, selected region and provider architecture. Where a customer has specific residency requirements, those requirements should be stated in the applicable written agreement.
2. Contabo GmbH
- Purpose
- Production compute, server infrastructure and related hosting services.
- Data
- Customer Data and service data stored or processed by NetaMate applications hosted on the infrastructure.
- Location
- Hosting region selected by NetaMate for the applicable environment.
- Role
- Infrastructure subprocessor.
3. Cloudflare, Inc.
- Purpose
- DNS, reverse-proxy, traffic protection and network security services where enabled.
- Data
- Network request information and data transmitted through Cloudflare-proxied endpoints, depending on service configuration.
- Location
- Cloudflare's global network, subject to the applicable service configuration and contractual safeguards.
- Role
- Network and security subprocessor.
4. Microsoft Corporation, Azure
- Purpose
- Disaster-recovery and backup storage for selected production data and persistent files.
- Data
- Backup copies of data included in NetaMate's documented backup scope.
- Location
- Selected Microsoft Azure region for the applicable backup environment.
- Role
- Cloud storage subprocessor.
5. Services not listed as Customer Data subprocessors
Some vendors may provide domain registration, source-code hosting, software development tooling or other business services without receiving production Customer Data in the ordinary course. We do not list a vendor here solely because NetaMate has a commercial account with that vendor.
6. Changes to subprocessors
NetaMate may update this list as infrastructure evolves. Where applicable law or a customer agreement requires advance notice of a new subprocessor that will materially process Customer Personal Data, NetaMate will provide reasonable notice and a process for raising a legitimate data-protection objection.
7. Questions
Questions about subprocessors, data location or service-specific processing can be sent to contact@netamate.com.