Services

Technology services, delivered and maintained by engineers.

We look after the systems your business relies on and build the ones it still needs. Every service can run on its own or as part of a wider arrangement with NetaMate.

IT operations floor with teams at their workstations

Managed IT Services

We take responsibility for the daily running of your IT, so your people can focus on their own work.

Managed IT covers both the routine and the unexpected: monitoring systems, administering users and devices, applying updates, handling technical support and keeping records current. You work with a consistent team that knows your environment and follows a clear process for raising, prioritizing and resolving issues.

Typical capabilities
Continuous system monitoring
User and device administration
Patching and routine maintenance
Technical support and escalation
Asset and configuration records
Regular operational reporting
Common use cases
Businesses without an internal IT team
Internal IT teams that need extra capacity
Moving from ad hoc support to a managed model
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Network switch with patch cables in an equipment rack

System and Network Administration

Stable infrastructure depends on careful and consistent administration.

Our engineers administer servers and networks across their full lifecycle. That includes configuration, monitoring, troubleshooting, capacity checks and planned maintenance, carried out with change records so every action can be traced.

Typical capabilities
Windows and Linux server administration
Network configuration and operations
Infrastructure monitoring
Troubleshooting and root cause analysis
Backup and recovery checks
Planned maintenance windows
Common use cases
Keeping office and branch networks stable
Maintaining on premises or hosted servers
Taking over infrastructure after staff changes
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Cloud Infrastructure and DevOps

We design, deploy and operate the environments your applications run on.

Infrastructure engineers reviewing systems in a data center

From server environments to container based deployments, we build infrastructure that can be rebuilt, monitored and scaled with confidence. CI/CD pipelines and deployment automation reduce manual release work, and ongoing platform operations keep environments healthy after launch.

Typical capabilities
Cloud infrastructure setup and management
CI/CD pipelines
Deployment automation
Container based deployments
Monitoring and alerting
Platform operations
Common use cases
Moving applications to the cloud
Standardizing how software is released
Running production environments with clear ownership
Professional working on a laptop in a modern workplace

Microsoft 365 and Modern Workplace

A well configured workplace makes daily collaboration simpler and safer.

We administer Microsoft 365 and the workplace systems around it. That covers user accounts and identity, email, collaboration tools, endpoint related settings and the policies that keep access controlled as your organization changes.

Typical capabilities
Microsoft 365 administration
User and identity management
Email configuration and administration
Collaboration workspace setup
Endpoint related administration
Access and security policies
Common use cases
Onboarding and offboarding staff
Consolidating email and collaboration tools
Tightening access control across the organization
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Software engineers reviewing code together

Software and Web Development

We build software around the way your business works.

Our engineering team designs and develops web applications, internal systems and APIs, with attention to code quality and long term maintainability. We work in clear stages, share progress regularly, and hand over software your team can understand and support.

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Typical capabilities
Custom business applications
Web application development
Internal tools and systems
API design and development
Modern web front ends
Maintenance and continued development
Common use cases
Replacing spreadsheets with a proper internal system
Building a customer facing web platform
Exposing business data through reliable APIs
Team mapping a business workflow beside a laptop

Business Automation and Integration

Many operational problems come from systems that do not talk to each other.

We map how information moves through your business, then connect the systems involved using APIs, integrations and workflow automation. The result is less copying between tools, fewer manual errors and processes that run the same way every time.

Typical capabilities
Workflow automation
System integrations
API based data exchange
Operational automation
Scheduled and event driven tasks
Process documentation
Common use cases
Syncing data between sales, finance and support tools
Automating recurring reports and notifications
Reducing manual steps in onboarding or order handling
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Support engineer helping a colleague at a workstation

IT Support and Service Desk Operations

Users need a clear place to ask for help and a team that follows through.

We provide remote support and run service desk operations with structured ticket handling. Requests are logged, prioritized and tracked, with defined escalation to specialist engineers when an issue needs deeper investigation.

Typical capabilities
Remote user support
Helpdesk and service desk operations
Ticket handling and prioritization
Technical escalation
Recurring support arrangements
Knowledge base upkeep
Common use cases
A single support contact for all staff
Extending coverage for an internal team
Bringing structure to informal support requests
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Digital Marketing and SEO

Being easy to find is part of running a modern business.

Search performance analytics on screen

We improve how your website performs in search and support the digital presence around it. Work covers technical search optimization, content related support and the marketing technology that shows you what is working.

Typical capabilities
Technical SEO
Search performance analysis
Website visibility improvements
Content related digital support
Marketing technology setup
Common use cases
Improving search visibility for service pages
Preparing a new website for launch
Setting up measurement for digital campaigns
Designer workstation with colour swatches and brand work

Graphics and Creative Services

Clear and consistent visuals help your business communicate with confidence.

Our creative team produces graphics and digital business assets, supports brand consistency and prepares marketing visuals for web, social and print. Work is delivered in the formats your team needs.

Typical capabilities
Graphic design
Digital business assets
Branding support
Marketing visuals
Presentation and document design
Common use cases
Refreshing company presentations and documents
Producing visuals for campaigns
Keeping brand use consistent across channels
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Not sure which service fits?

Describe the problem you are trying to solve. We will recommend the right combination of services, engineering or software.

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