Products

Software built by NetaMate for business and IT operations.

In addition to our services, we design and build our own products. Each one addresses a common operational need, from handling support requests to organizing company knowledge.

MateDesk
Helpdesk and service management platform

MateDesk gives support teams one place to receive, organize and resolve requests. Tickets, users and conversations stay connected, so service operations remain visible and accountable.

Key capabilities
Ticket management
Service operations
User management
Team and requester communication
Helpdesk workflows
Request tracking
MateConnect
Remote monitoring and management platform

MateConnect helps IT teams keep watch over the endpoints and infrastructure they are responsible for, and act remotely when something needs attention.

Key capabilities
Endpoint monitoring
Remote IT operations
Infrastructure visibility
Device management
Technical operations
MateMail
Business email platform

MateMail is NetaMate’s business email platform. Users work in the PostBox webmail experience, while administrators manage business email from one place.

Key capabilities
PostBox webmail experience
Business email administration
Professional business email
MateCRM
Sales and customer relationship management

MateCRM keeps leads, accounts and contacts in one system, alongside the sales activity and opportunities connected to them.

Key capabilities
Leads
Accounts and contacts
Sales activity
Opportunities
Outreach management
Business development workflows
MateERP
Business operations and resource management

MateERP is a platform for organizing company resources and operational information, for internal teams and for business operations.

Key capabilities
Company resources
Operational information
Subscriptions
Infrastructure records
Administrative workflows
MateAssist
AI powered business and IT assistance

MateAssist is an AI assisted platform designed to help organizations use their knowledge and operational information more effectively.

Key capabilities
AI assisted help
Use of organizational knowledge
Operational information
Business and IT assistance
MateDocs
Knowledge management and documentation

MateDocs is a platform for internal knowledge, documentation and operating procedures.

Key capabilities
Internal knowledge
Documentation
Operating procedures
Organized business information

Products and services from one technology partner.

Our products can be used on their own or alongside NetaMate services, with our engineers supporting setup, integration and day to day operation.